Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.


 

Topics

  1. Our privacy principles
  2. Relevant privacy legislation
  3. Who we are
  4. What information do we collect about you and where is this information stored?
  5. Where is your information kept?
  6. How will we use the information about you?
  7. How long do we hold onto personal information?
  8. Cookies
  9. Access to your information and correction
  10. How to opt out or manage your email preferences
  11. Security
  12. How to contact us

 

1. Our privacy policy principles

  • - We will never spam you with irrelevant emails
  • - You may opt out or in of our email communications at any time
  • - You have the right to remove any information we may hold on you by contacting us at info@cadm.com
  • - We will never sell, rent, make public or distribute your personal information
  • - Data is a liability and therefore should only be collected and processed when absolutely necessary

2. Relevant privacy policy

In line with CADM's internal processes and systems, this website is designed to comply with the following policies:

The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.

If you are unsure about our compliance in your country, please contact our Data Privacy Practitioner. Contact details can be found in section 3 below.


3. Who we are

Registered office
CADM
4-6 University Way
London
E16 2RD
United Kingdom

Company registration number: 2731957
VAT number: GB 578621995

Click here to find your nearest office

Email Data Protection Officer

Write to:
Data Protection Officer
CADM
4-6 University Way
London
E16 2RD
United Kingdom


4. What information do we collect about you and where is this information stored?

4.1 Contact forms
We collect the following information about you when you complete form on our website:

  • - Full name
  • - Company name
  • - Email address
  • - Telephone number
  • - Other information you supply relevant to your enquiry

Currently, this information is stored on our website content management system and distributed among relevant team members to assist with your enquiry.

4.2 Website visitor tracking

Like most websites, our website uses Google Analytics. This tool collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to better understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website, to deliver a better user experience.

4.3 Website transactions

CADM customers can request to purchase training courses on this website. No transactions take place on the website and therefore no information is requested or stored in this way.

4.4 Telephone calls

Telephone calls may be recorded for training and quality purposes and may also be used for fact verification if needed.

4.5 Email newsletter

If you choose to join our mailing list, your email address will be stored in both SuiteCRM and Mailchimp. Both SuiteCRM and Mailchimp are third-party data processors. At any time, you can unsubscribe from our email communications, either from within the email you receive or at any time on this website. Instructions are provided below.


5. Where is your information kept

Our data will be stored on SuiteCRM. This information is only accessible by authorised CADM staff and is not accessible by third parties.


6. How will we use the information about you?

We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information for:

  • - Internal record keeping
  • - Improve our products or services
  • - Possibly contacting you with marketing material relevant to your enquiry. You may opt-out at any stage from within an email received
  • - A member of our team may contact you to respond to your enquiry

CADM will not share your information with 3rd parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


7. How long do we hold onto personal information?

We will retain personal information for three years for companies that do not progress to customer.


8. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

To learn more about cookies and how you can set your browser to not accept cookies or to remove cookies from your browser history, please visit www.aboutcookies.org and www.allaboutcookies.org. Please note, blocking cookies may prevent you from taking full advantage of the website.


9. Access to your information and correction

If you provide us with your personal information, you have the following rights:

  • - To review the user information that you have supplied to us under the Data Protection Act 1998
  • - To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • - To request that your user information not be used to contact you
  • - To request that your user information be deleted from our records

To exercise any of these rights, please contact DPO@cadm.com or write to us at:

Data Protection Officer
CADM
4-6 University Way
London
E16 2RD
United Kingdom

We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.


10. How to opt out or manage your email preferences

You may opt out or manage your email preferences at any time by emailing info@cadm.com


11. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


12. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email

Or write to us at
Data Protection Officer
CADM
4-6 University Way
London
E16 2RD
United Kingdom