Aberdeen Asset Management

Aberdeen Asset Management PLC is an international investment management group, managing assets for both institutions and private investors from offices around the world. The company is a constituent of the FTSE 100 Index.

AAM’s London office is at Bow Bells House in London with around 1,000 positions, in 2014 with the building apparently approaching capacity they began to look for a simple-to-use and affordable workspace management solution. Prior to this, they had been using a number of in-house methods based largely on Excel spread sheets. This included a map of all of the desks in the building constructed with great skill on a spread sheet complete with desk numbers, employee names and zone colours.

However this was largely under the control of a single individual and to keep it up to date required a lot of time and in-depth knowledge of the process. This made the task of knowing exactly which desks were free and when became increasingly difficult. The goal was to implement something that was still highly visual but that was quick and simple to update so that it could be kept up-to-date by a number of people and could be easily shared across the business.

In 2015, they chose the Accordant solution based on its simple interface, comprehensive reporting and competitive pricing. The implementation of the solution took place over the agreed four week period.

Since implementation, a lot of the main “wins” have arisen due to the amount of extra work that the system eliminates - specifically in producing documentation for moves and changes which now takes minutes rather than a full day for someone. Keeping desk records up to date has been delegated to others in the business and records from HR are fed automatically with new hires going straight into buses for positioning.

The business is now in far better control of desk and change management with a high degree of confidence in the quality of data plus the ability to share high quality data with the rest of the business on-demand.